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We’ve put together a list of organisations, services and contact details that you may find helpful for the challenges you are facing.
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Helpful information

Click a category below for information and contact details for services and organisations that may be able to help you.
 
Counselling    
Finding the right support for you.

You’re not alone – help is available. We understand that finding the right counsellor can feel like a minefield of overwhelming choices, and that’s why we’re here to make it easier for you. At TAC Access you’ll find a selection of highly recommended counselling professionals who have been carefully chosen not only for their expertise and compassion but also for their particular care and commitment to young people’s mental health. To save you time and uncertainty, we’ve joined up with TAC Access who are ready for you to contact immediately. Please reach out to the one that feels right for you.

TACaccess – Connecting children and young people with mental health therapists.
Website: www.tacaccess.com

 
Local Youth groups    
Below are some trusted youth-led and youth-focused organisations in Sussex that young people have told us they value.

SID Youth – is a local Youth club offering a multitude of activities. Trusted by young people, parents, schools, and agencies throughout the county. The Sid Youth deliver support to young people in Adur, Worthing and the surrounding areas.

www.thesidyouth.co.uk

South coast skate club – SCSC was set up to help introduce people to the skateboard community in Worthing by putting on free meet ups at our local skatepark (Homefield) with equipment and skateboards to borrow with helpful hints and tips on how to skateboard from long-time local and founder of SCSC Dale Lay .

www.south-coast-skate-club.org

Electric storm youth – are dedicated to helping and supporting young people in Lancing, Sompting and surrounding areas, working to improve their personal and social development, teaching them new skills and improving the quality of their lives.

www.electricstormyouth.co.uk

Esteem – work with young adults to build lasting self-esteem and stronger communities through group activities and 1-2-1 support.

www.esteem.org.uk
Suicidal help lines, websites and apps    
If you or someone you know is experiencing suicidal thoughts, it’s crucial to seek immediate help. Here are some effective helplines and support services available for young people under 21:

Samaritans – A 24/7 helpline offering confidential support to anyone in distress.
Phone: 116 123
Website: samaritans.org

Childline – Dedicated to children and young people up to 19 years old, providing free and confidential support.
Phone: 0800 1111
Website: childline.org.uk

Papyrus HOPELINEUK – Specializes in preventing suicide among young people up to 35 years old.
Phone: 0800 068 4141
Text: 07860 039967
Email: pat@papyrus-uk.org
Website: papyrus-uk.org

YoungMinds Crisis Messenger – Offers crisis support for young people experiencing a mental health crisis.
Text: YM to 85258
Website: youngminds.org.uk

The Mix – Provides support for under-25s on various issues, including mental health.
Phone: 0808 808 4994
Website: themix.org.uk

Shout – A 24/7 text service for anyone in crisis.
Text: SHOUT to 85258
Website: giveusashout.org

CALM (Campaign Against Living Miserably) – Focuses on preventing male suicide but offers support to anyone in need.
Phone: 0800 58 58 58
Website: thecalmzone.net

Kooth – An online counselling and emotional well-being platform for children and young people.
Website: kooth.com

SANEline – Offers out-of-hours mental health support and information.
Phone: 0300 304 7000
Website: sane.org.uk

NHS 24/7 Mental Health Crisis Lines – Provides 24-hour support, advice, and information for anyone in crisis or needing urgent help with mental health.
Phone: 0800 0309 500
Website: Sussex Partnership NHS Foundation Trust

Many areas have dedicated crisis lines. Check your local NHS trust’s website for contact details.

Remember, reaching out is a vital step. If you or someone else is in immediate danger, call emergency services at 999 or go to the nearest A&E department.
LGBTQ+    
If you’re a young person in Sussex struggling with LGBTQ+ identity or gender concerns and feel unable to talk to your family due to fear of rejection or criticism, it’s important to know that confidential support is available. Here are some local organisations that can assist you:

Allsorts Youth Project – Provides support for children and young people under 26 who are lesbian, gay, bisexual, trans, or exploring their sexual orientation and/or gender identity. They offer youth groups, one-to-one support, and resources for families.
Phone: 01273 721 211
Email: info@allsortsyouth.org.uk
Website: Allsorts Youth Project

Switchboard – A charity for LGBTQ+ people offering a helpline, online chat, and email support. They connect individuals to appropriate services and provide information on various LGBTQ+ topics.
Phone: 0300 330 0630
Email: chris@switchboard.lgbt
Website: Switchboard

Sussex Pride – An organisation supporting the LGBTQ+ community in Sussex, offering events, resources, and support services.
Website: Sussex Pride

The Mix – Offers free, confidential support for young people under 25 via online, social media, and mobile phone.
Text: 85258 for urgent mental health support
Phone: 0808 808 4994
Website: themix.org.uk

Find It Out Centres – Provide information, help, and support to young people on a wide range of issues, including LGBTQ+ concerns.
Website: FindItOut Centres

Important Note: If you’re concerned that someone may be monitoring your online activity, consider using a safer device or clearing your browser history after visiting these sites.

Remember, reaching out for help is a courageous and important step. These organisations are here to support you confidentially and safely.
EHCP advice    
Securing an Education, Health, and Care Plan (EHCP) assessment for a young person in Sussex involves a structured process to ensure they receive the necessary support for their special educational needs.

Here’s a step-by-step guide to help you navigate this process:

1. Understand the Purpose of an EHCP: An EHCP is a legal document that outlines a child or young person’s special educational needs, desired outcomes, and the support required to achieve those outcomes. It also details relevant health and social care needs.

2. Assess the Need for an EHCP: Consider requesting an EHCP assessment if the young person has been receiving additional support but isn’t making expected progress, or if their needs are complex and require more specialised assistance than what’s currently provided.

3. Initiate the Assessment Request:
  • For West Sussex: Parents, carers, or young people aged 16 or over can request an Education, Health, and Care Needs Assessment (EHCNA) by emailing the Special Educational Needs Assessment Team (SENAT). Include the child’s name, date of birth, and home address in your request.
     
  • For East Sussex: Before submitting a request, review the SEN Matrix guidance to understand the criteria. Then, follow the procedures outlined by the East Sussex County Council to submit your assessment request.

4. Gather Supporting Evidence: Compile relevant information such as school reports, medical records, and any other documentation that highlights the young person’s needs and the support they’ve received so far. This evidence will strengthen your request.

5. Understand the Assessment Process: Once your request is submitted, the local authority will decide whether to conduct an EHC needs assessment. If agreed, they’ll gather information from various professionals, including educators and healthcare providers, to determine if an EHCP is necessary.

6. Seek Support and Advice: Organisations like Amaze Sussex offer detailed guidance on EHCPs, including workshops and in-depth advice. They can assist you throughout the process, ensuring you understand each step and your rights.

Navigating the EHCP assessment process can be complex, but with thorough preparation and the right support, you can advocate effectively for the young person’s educational needs.
School Refusal - EBSA    
(Emotional Based School Avoidance)

When a child or teenager begins refusing to attend school due to stress, anxiety, or emotional challenges, it’s essential to address the issue promptly and thoughtfully. Here are steps parents can take to support their child:

1. Open Communication: Initiate a calm and empathetic conversation with your child to understand their feelings and concerns about school. Encourage them to express their emotions without fear of judgment.

2. Collaborate with the School: Reach out to your child’s teachers, Head of year, school counsellors, or administrators to share your concerns. Working together can help identify specific triggers and develop strategies to support your child within the school environment.

3. Establish a Routine: Maintain consistent daily schedules, including regular wake-up times and bedtime routines. A predictable routine can provide a sense of security and reduce anxiety related to school attendance.

4. Seek Professional Support: If your child’s anxiety persists, visit your GP, consider consulting a mental health professional specialising in child and adolescent issues. Therapies such as cognitive behavioral therapy (CBT) have proven effective in addressing school-related anxiety.

5. Gradual Reintegration: Work with your child and the school to develop a plan for gradually returning to regular attendance. This might include shorter school days or attending specific classes initially, then slowly increasing participation as your child becomes more comfortable.

6. Positive Reinforcement: Acknowledge and praise your child’s efforts to attend school, no matter how small. Positive reinforcement can boost their confidence and motivation to overcome anxiety.

7. Monitor Academic Pressure: Ensure that academic expectations are realistic and not contributing to your child’s stress. Encourage a balanced approach to schoolwork and extracurricular activities.

8. Stay Patient and Supportive: Understand that overcoming school refusal is a process. Offer continuous support, listen to your child’s concerns, and avoid punitive measures, which can exacerbate anxiety.

By taking these steps, parents can help their children navigate the challenges associated with school refusal and work towards a positive educational experience.

It’s important to recognise that a traditional school environment isn’t always the right fit for every young person, and that’s okay. For some, the structure and expectations of a conventional school setting can exacerbate underlying challenges, whether emotional, social, or cognitive. It’s vital to prioritise the well-being of the individual and explore alternative pathways that better meet their unique needs. Options like homeschooling, online learning, or specialised educational programs can provide a more supportive and flexible approach. What matters most is creating an environment where the young person feels safe, understood, and empowered to thrive in their own way. Every journey is different, and finding the right fit is a step towards their overall growth and happiness.
Homeschooling    
Accessing online schooling alternatives can be challenging for families struggling with financial pressures, particularly given the high costs of tuition for many private online schools. However, there are several options that could help families afford these alternative educational solutions, particularly for children unable to attend traditional schools due to anxiety, stress, or other challenges. Below are some suggestions and resources that may assist with funding or making online schooling more accessible:

1. Local Authority Support

• Education, Health and Care Plans (EHCP): If a young person has a Special Educational Need or Disability (SEND), they may be eligible for an EHCP. The plan may fund alternative education, including online schools, if it is deemed necessary to meet the child’s educational needs. Families can request a needs assessment from their local authority if their child is not attending school due to anxiety or other issues. The assessment could lead to funding for home education or online schooling programs.

• You can find more information and how to apply for an EHCP here.

2. Free Online Resources

• Some online education providers may offer free resources or subsidised tuition for low-income families. For example, some schools offer free trial periods, discounted rates, or partial scholarships. It’s worth contacting the online schools directly to explain the situation and inquire about financial aid, discounts, or payment plans.

• Platforms such as Khan Academy or BBC Bitesize offer free educational resources that may not offer full-time schooling but can be useful supplementary tools.

3. Charities and Financial Aid

• The King’s Trust: This charity may be able to help young people access educational opportunities, including online programs. They may offer funding or guidance for those facing financial hardship. Learn more here.

• The Educational Support Fund: Some charities offer educational support funds for families in financial need, helping with the cost of education, including access to alternative education programs.

• Local Charities: Some regional charities or community organisations provide funding or support for families with specific needs, such as schooling assistance for children with mental health challenges.

4. Payment Plans or Scholarships

Some online schools, like My Online Schooling and Sophia High School, may offer flexible payment options or consider offering scholarships in cases of financial hardship. Contact the admissions teams to discuss payment flexibility or available financial assistance programs.

5. Government Funding for Home Education

Although most online schools charge fees, home education (whether online or otherwise) may be funded by the government under certain conditions. Parents can receive support for homeschooling from local authorities, although the level of support can vary widely across regions. It’s worth exploring whether your local council offers assistance for homeschooling families, including funding for online education.

6. Tax-Free Childcare and Government Benefits

Families who qualify for Tax-Free Childcare or certain government benefits may be able to use these funds toward educational costs. While this typically applies to younger children, some circumstances might allow it to be used for other educational needs. You can check eligibility for Tax-Free Childcare here.

7. Online School Trial Periods or Hybrid Models

Some online schools may offer trial periods or hybrid models (a mix of online learning and in-person support) that allow families to assess whether the program works before fully committing to fees. This might help alleviate some pressure on families unsure of the long-term costs.

8. Explore Funding for Specific Needs

Social Services and Mental Health Funding: If the young person’s refusal to attend school is linked to mental health issues or trauma, it may be possible to access funding or services through social services or mental health teams. Mental health professionals may be able to advocate for alternative education provision as part of a broader care plan.

Next Steps for Families:

• Contact local authorities to inquire about funding or special provisions for home education and online schooling.
• Reach out directly to online schools to discuss any financial assistance programs or scholarships.
• Explore community charities or grant organisations that may offer educational funding.
• Consider utilising free or lower-cost online resources while exploring longer-term solutions.

The goal is to ensure that every young person, regardless of financial situation, has access to the right educational environment that supports their well-being and academic growth.
Online Education    
For secondary school-aged students (Years 7 to 11) seeking online education alternatives, several interactive online schools and colleges offer comprehensive programs tailored to individual needs. Here are some options to consider:

King’s InterHigh – Offers a full British curriculum for students aged 11 to 16, delivering live online lessons across various subjects. The school emphasises interactive learning and provides a flexible approach to education.

UK Virtual School – Provides a flexible online British education for students from Year 1 to GCSEs. The school caters to home-educating families, expats, and world schoolers, offering personalised learning experiences.

Cambridge Home School Online – A selective online independent school with over 20 years of experience, offering a British education that prepares students for top universities worldwide. The school provides a high-caliber learning experience with a focus on academic excellence.

My Online Schooling – An accredited UK online school offering live virtual lessons, after-school clubs, and support for special educational needs. The school follows the English National Curriculum from Key Stage 2 to A-Level, providing a comprehensive educational experience.

Sophia High School – The UK’s first accredited online school delivering the British Curriculum for students aged 4 to 18. The school offers a world-class online education with a focus on personalised learning and interactive teaching methods. When considering an online schooling alternative, it’s important to assess each institution’s curriculum, teaching methods, support services, and how they align with your child’s learning style and needs. Engaging with these schools directly can provide valuable insights into their programs and help determine the best fit for your child.
Bereavement    
If you’re seeking bereavement support in the Sussex area, several reputable organisations offer support:

Andy’s Angels – West Sussex area. Provides a safe space for adults and children who are navigating their journey after a loss of a loved one.
Website: www.andysangels.org.uk
Phone: 07465 242321

Cruse Bereavement Support – West Sussex Area: As a leading national charity, Cruse provides support, advice, and information to individuals of all ages dealing with bereavement. They offer face-to-face, group, telephone, and online support.

Bereaved by Suicide Service – Sussex Community Development Association (SCDA): This service supports individuals in East Sussex who have lost someone to suicide, offering guidance and support from qualified counsellors.

Carers Support West Sussex – Bereavement Toolkit and Services: They provide toolkits, services, and community resources to assist individuals through the challenging journey of grief.

West Sussex Wellbeing – Community Support through Bereavement and Loss: This platform offers resources to help individuals, families, and friends initiate conversations about death and dying, providing community support during times of loss.

East Sussex 1Space – Bereavement Support Listings: A directory offering a range of bereavement support services available in East Sussex, including specialised assistance for those affected by suicide.

Winston’s Wish – A childhood bereavement charity that provides practical support and guidance to bereaved children, their families, and professionals. They offer therapeutic help in individual, group, and residential settings, as well as a national helpline and online resources.

These organisations are dedicated to helping individuals and families through the grieving process, offering various services tailored to different needs. Reaching out to them can provide valuable assistance during this challenging time.
Domestic abuse    
If you’re a young person in Sussex experiencing domestic abuse or feeling unable to talk to your family due to fear, it’s crucial to know that confidential support is available. Here are some organisations that can assist you:

National Domestic Abuse Helpline – Operated by Refuge, this 24-hour helpline offers free, confidential support for anyone experiencing domestic abuse.
Phone: 0808 2000 247
Website: Refuge

Safe in Sussex – Provides refuge accommodation and outreach support for individuals affected by domestic abuse in West Sussex.
Phone: 01903 731 952
Website: Safe in Sussex

Clarion Housing Association – Offers safe refuge accommodation for women and children fleeing domestic violence in East Sussex.
Phone: 0808 2000 247 or 07517 549499
Email: referrals.eastsussex@clarionhg.com
Website: East Sussex County Council

Important Note: If you’re concerned that someone may be monitoring your online activity, consider using a safer device or clearing your browser history after visiting these sites.

Remember, reaching out for help is a courageous and important step. These organisations are here to support you confidentially and safely.
 
If you are a local organisation that offers help in any of these areas and would like to be added to this page, please get in touch.

Last updated August 2025

 
Coming Soon: HOPEcast — Our Voices, Our Stories,

Later this year, we’ll be launching ‘HOPEcast’, a podcast series exploring emotional wellbeing, family life, and mental health through real conversations with young people, parents, and professionals.

It’s all about honest stories, helpful ideas, and finding connection in the chaos. If you have something to share or talk about please get in touch

Stay tuned!

How can we help?

Are you a young person seeking support, or a family member looking for guidance with a loved one struggling with their mental health? We are here to help.

If you need to talk to someone, please get in touch using our contact form here.

Or you can email us at: info@hopecharityproject.org 
and we’ll get back to you as soon as we can.

Alternatively, we’ve put together a list of local organisations, services and contact details that you may find helpful for the challenges you are facing. Please take a look at our signposting page.


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